SYSTEM OPERATIONAL

MEND-X Core v1.2.1

From Failure
To Function.

Factory lines halt. Alarms trigger. Technicians scramble through 800-page PDFs. MEND-X eliminates the blind spot: A zero-hallucination industrial RAG engine that transforms OEM manuals into precise, cited repair protocols.

Launch Troubleshooting Console Explore the Crisis

HAAS VF-4 CNCSIEMENS S7-1500KUKA KR210FANUC M20iAABB IRB 6700MITSUBISHI MELSECALLEN-BRADLEY PLCBOSCH REXROTHYASKAWA MP3300BECKHOFF CX5130HAAS VF-4 CNCSIEMENS S7-1500KUKA KR210FANUC M20iAABB IRB 6700MITSUBISHI MELSECALLEN-BRADLEY PLCBOSCH REXROTHYASKAWA MP3300BECKHOFF CX5130HAAS VF-4 CNCSIEMENS S7-1500KUKA KR210FANUC M20iAABB IRB 6700MITSUBISHI MELSECALLEN-BRADLEY PLCBOSCH REXROTHYASKAWA MP3300BECKHOFF CX5130

$260KAverage downtime cost per hour in heavy industry

4.5hAverage time to locate correct manual procedure

42%Breakdowns caused by absent or wrong documentation

<8sMEND-X time to full verified repair protocol

Adaptive Intelligence Architecture

Not one model.
Three. Matched to severity.

PLCs demand sub-100ms edge speed; complex catastrophic breakdowns require deep reasoning. MEND-X dynamically routes every query to the exact intelligence tier needed.

01 — FAST EDGE / TRIAGE<100ms

Compound Mini

Edge Heuristic Triage · Low Latency

Lightweight Groq LPU model for rapid-fire queries: error code lookups, symptom triage, and binary yes/no diagnostics. Optimized for PLCs and line controllers.

Groq Compound Mini

Sub-100ms latency

LPU acceleration

Error code matching

Explore Compound Mini Technical Architecture

02 — MID TIER WORKHORSE1-2s

GPT-OSS 20B

Production RAG Synthesizer · Workhorse

The production diagnostic workhorse. Handles multi-step repair procedures, component cross-references, and mid-complexity fault trees for maintenance technicians.

GPT-OSS 20B (Groq Fast)

1–2s latency

Multi-step procedures

128k context window

Explore GPT-OSS 20B Technical Architecture

03 — DEEP REASONING1-2s

GPT-OSS 120B

Production RAG Synthesizer · Workhorse

Maximum reasoning tier for critical failures, root cause analysis, cross-manual ambiguity, and safety-critical industrial drives.

GPT-OSS 120B (Groq)

2–4s latency

Root cause analysis

Deep reasoning chain

Explore GPT-OSS 120B Technical Architecture

Economic Impact Analysis

Calculate your Downtime Burn.

Every minute an assembly line sits idle, capital evaporates. Traditional troubleshooting relies on manual searches through outdated PDFs, burning hours before wrenches ever turn. Plug in your facility metrics to see the capital MEND-X salvages.

Downtime Cost / Hour$25,000

Incidents / Month4 events

Avg. Manual Triage (Hrs)4.5 hrs

Annual Fiscal Projection

Status Quo Loss

$5,400,000

With MEND-X

$600,000

Capital Salvaged

$4,800,000

*Based on median LLM retrieval speed of 8s vs manual document traversal.

Live Interactive Simulator

Experience Sub-10s diagnostics.

Select an industrial fault scenario below. Watch the MEND-X retrieval augmented generation (RAG) pipeline rip through thousands of pages to extract the exact repair protocol.

MEND-X Diagnostic Trace Terminal

Engineering Dispatches

Notes from the Frontline.

How VecDB Ripped Through 1.2M Pages of Boeing Service Bulletins in seconds.

AEROSPACE

Aug 14, 20266 min read

How VecDB Ripped Through 1.2M Pages of Boeing Service Bulletins in seconds.

A deep dive into our deterministic chunking algorithms tailored for unstructured PDF documents, cutting down false positives by 94% on legacy maintenance records.

Read Dispatch

Tri-Tier LLM Architecture: Why we deployed dynamic Groq LPU routing for Compound Mini, GPT-OSS 20B, and 120B.

ENGINEERING

Aug 02, 202612 min read

Tri-Tier LLM Architecture: Why we deployed dynamic Groq LPU routing for Compound Mini, GPT-OSS 20B, and 120B.

Latency kills flow. Why querying heavy reasoning models for simple error codes wastes capital, and how our Groq LPU router achieved 45ms median response times.

Read Dispatch

CASE STUDY

Jul 28, 20265 min read

Case Study: Recovering a KUKA KR-210 Cell 4 Hours Faster.

When an automotive Tier-1 supplier lost communication on their main welding cell, MEND-X navigated 4 different nested fault trees to isolate the Profinet switch.

Read Dispatch

Full Spectrum

Every technician deserves precision.

🎯

Zero-Hallucination RAG

Deterministic chunking (512 tokens) with 0.72 cosine similarity threshold. Every response cites its source page.

🔒

Multi-Tenant Isolation

pgvector ANN search scoped by machine_id. Air-gapped deployments supported on restricted networks.

⚡

Sub-8s Response Time

Tri-tier LLM cascade (Mini <100ms, 20B 1-2s, 120B 2-4s) auto-routes by severity on Groq LPU.

📚

OEM Manual Ingestion

PyMuPDF pipeline extracts 1.2M+ vendor manuals. Automatic schema inference and cross-reference mapping.

✅

Compliance-Ready

DO-254 (Aerospace), IEC-61508 (Functional Safety), GDPR data residency, air-gap deployment options.

📱

Field Technician UX

Mobile-first error code entry. Speaks technician language: bolt torque specs, component part numbers, tool requirements.

Defense & Compliance

Security is not a nice-to-have.

Requirement	Compound Mini (Fast)	GPT-OSS 20B (Workhorse)	GPT-OSS 120B (Reasoning)
End-to-End Encryption	TLS 1.3 on edge	mTLS + encrypted payloads	Zero-knowledge proofs for reasoning traces
Data Residency	On-device vectors	Customer-VPC pgvector (optional)	Air-gapped reasoning sandbox
Audit Trails	Local query logs	Immutable decision trees	Full reasoning transparency + citations
Access Control	API key + role-based	RBAC + machine-level scoping	Signature-enforced root cause audit

Q&A

Frequently Asked

Stop losing shifts.
Start MEND-X.

Every failure comes with a solution written in a manual somewhere. We just make sure you find it in 8 seconds instead of 4 hours.

Open Console Learn More

From FailureTo Function.

Not one model.Three. Matched to severity.

Compound Mini

GPT-OSS 20B

GPT-OSS 120B

Calculate your Downtime Burn.

Annual Fiscal Projection

Experience Sub-10s diagnostics.

Notes from the Frontline.

How VecDB Ripped Through 1.2M Pages of Boeing Service Bulletins in seconds.

Tri-Tier LLM Architecture: Why we deployed dynamic Groq LPU routing for Compound Mini, GPT-OSS 20B, and 120B.

Case Study: Recovering a KUKA KR-210 Cell 4 Hours Faster.

Every technician deserves precision.

Zero-Hallucination RAG

Multi-Tenant Isolation

Sub-8s Response Time

OEM Manual Ingestion

Compliance-Ready

Field Technician UX

Security is not a nice-to-have.

Frequently Asked

Stop losing shifts.Start MEND-X.

From Failure
To Function.

Not one model.
Three. Matched to severity.

Stop losing shifts.
Start MEND-X.