Nord
Edge Heuristic Triage · Low LatencyLightweight Groq LPU model for rapid-fire queries: error code lookups, symptom triage, and binary yes/no diagnostics. Optimized for PLCs and line controllers.
Forge
Production RAG Synthesizer · WorkhorseThe production diagnostic workhorse. Handles multi-step repair procedures, component cross-references, and mid-complexity fault trees for maintenance technicians.
Apex
Root Cause Reasoning Engine · Deep LogicMaximum reasoning tier for critical failures, root cause analysis, cross-manual ambiguity, and safety-critical industrial drives.
How VecDB Ripped Through 1.2M Pages of Boeing Service Bulletins in seconds.
A deep dive into our deterministic chunking algorithms tailored for unstructured PDF documents, cutting down false positives by 94% on legacy maintenance records.
Tri-Tier LLM Architecture: Why we deployed dynamic Groq LPU routing for Nord, Forge, and Apex.
Latency kills flow. Why querying heavy reasoning models for simple error codes wastes capital, and how our Groq LPU router achieved 45ms median response times.
Case Study: Recovering a KUKA KR-210 Cell 4 Hours Faster.
When an automotive Tier-1 supplier lost communication on their main welding cell, MEND-X navigated 4 different nested fault trees to isolate the Profinet switch.
| Requirement | Nord (Fast Edge) | Forge (Workhorse) | Apex (Deep Reasoning) |
|---|---|---|---|
| End-to-End Encryption | TLS 1.3 on edge | mTLS + encrypted payloads | Zero-knowledge proofs for reasoning traces |
| Data Residency | On-device vectors | Customer-VPC pgvector (optional) | Air-gapped reasoning sandbox |
| Audit Trails | Local query logs | Immutable decision trees | Full reasoning transparency + citations |
| Access Control | API key + role-based | RBAC + machine-level scoping | Signature-enforced root cause audit |
Stop losing shifts.
Start MEND-X.
Every failure comes with a solution written in a manual somewhere. We just make sure you find it in 8 seconds instead of 4 hours.