From Alarm to Resolution.
Industrial troubleshooting accelerated. From manual ingestion to field technician workflow, MEND-X integrates into existing plant operations while transforming diagnostic speed.
End-to-End Workflow.
Manual Upload & Ingestion
Actor
Plant Engineer / IT Admin
Duration
2-4 hours setup
Upload OEM manuals (PDFs) to MEND-X ingestion pipeline. PyMuPDF extracts text, tables, diagrams. Automatic schema detection identifies procedures, fault trees, part numbers.
Tasks
- Drag & drop PDF folder into ingestion portal
- Configure machine_id tags per manual set
- Validate extracted text quality (>95% OCR accuracy)
- Review auto-detected cross-references
- Approve manual set for production indexing
Vector Indexing & Validation
Actor
MEND-X System (Automated)
Duration
30-60 minutes
Deterministic chunking (512 tokens, 128 overlap). OpenAI text-embedding-3-small generates 1536-dim vectors. pgvector ANN indexing with HNSW optimization.
Tasks
- Chunk documents preserving semantic boundaries
- Generate embeddings for each chunk
- Build pgvector HNSW index for fast retrieval
- Cross-reference mapping (e.g., 'See Bulletin 4F-20')
- Validate retrieval accuracy with test queries
Field Technician Workflow
Actor
Maintenance Technician
Duration
<8 seconds per query
Technician encounters fault, enters error code or symptom description. MEND-X dynamic Groq LPU routing returns cited repair protocol.
Tasks
- Observe machine fault (alarm, error code, symptom)
- Open MEND-X mobile app or terminal
- Enter error code OR describe fault in plain language
- Receive step-by-step repair protocol with citations
- Execute repair, mark incident resolved
Human-in-the-Loop Validation
Actor
Senior Technician / Engineer
Duration
5-10 minutes review
For critical faults or ambiguous responses, senior staff review MEND-X recommendations. Feedback loop improves future retrieval accuracy.
Tasks
- Review MEND-X suggested repair protocol
- Validate against plant-specific procedures
- Approve or override recommendation
- Execute repair with oversight
- Log outcome for continuous learning
Integrate with Confidence.
Accelerate with Precision.
MEND-X fits your existing workflow. From SCADA alarms to mobile technicians, every integration point designed for industrial reliability.